Privacy policy

Privacy Policy

By visiting Adopt Parfum stores or the adoptparfum.com website (hereinafter referred to as the "Website") and making purchases, you automatically consent to the collection, processing, and use of your personal data.

1. Collection of Personal Data

Contact Information, such as your first name/last name, address, phone number, email address, passport details, if necessary, etc.

Purchase Information – types of products purchased, amount paid, card type, payment methods (for additional information, you can visit the "Frequently Asked Questions" section), delivery address, etc.

Preference Information – such as products or brands that are of most interest to you or those you have frequently researched/purchased.

On the site, your account (your personal page) registration data as a user, which may include contact details, information about purchases and preferences, as well as your personal page password, the list of products in your cart or those saved for future purchase, the list of viewed products, gift card details, and other information related to your account.

Demographic data, which may include your age, date of birth, gender, postal code, and more.

Videos and photos, which are taken when visiting our stores or uploading your photo to the website for the purpose of attaching it to your personal account on the site.

Phone call recordings – including the information you provide during the call.

Information about the location of the device you use to access the Website.

Information about the operating system, browser, and details regarding the online download activities of your mobile phone, tablet, computer, or other device (hereafter collectively referred to as "automatically collected data"). Automatically collected data may include information on IP addresses, cookies, device and browser settings, and internet service providers. It may also include details on when and how you access and use the Website, such as the date, the period of time you visit the Website, and information about what you searched for on the Website, pages visited, and the list of purchased items.

2. Personal Data Usage

 

The primary purpose of collecting Data for us is to provide you with secure, convenient, efficient, and personalized services. The purposes of using personal data are as follows:

• Providing services to you — managing your payment and order processes, monitoring the performance of your personal account, and ensuring you receive product offerings that we believe will appeal to you.
• Contacting you — when placing an order, calling us, sending an inquiry/request, or leaving a comment on our page.
• Personalizing your experience on the website — highlighting your preferred and most viewed products, personalizing the services provided to you, and monitoring your actions on the website.
• Analytical processes — understanding how you use the website, how you make purchases, seeing which devices you use to visit the website, and improving the efficiency of all these processes when necessary.
• To ensure security and legality, protect our customers, you, or third parties from illegal actions, protect our rights, and maintain the safety of our, customers', and employees' property.

The start of data processing is considered the moment when the customers provide their data, and the end is after 5 years of processing, at which point the data is destroyed. For passport data provided for internal control purposes, the period is 3 months. Biometric or special category personal data is processed for a period of 3 months, after which it is destroyed.

 

3. Personal Data Privacy

Your provided personal information will be shared with third parties only in the following cases:

• To process orders and delivery, we share your personal data—name, address, phone number—only with those who are responsible for delivering your order.
• To process payments, we share your payment method details—debit/credit card numbers—with the bank or financial institution we collaborate with.
• To allow you to access your personal page and share information online, you can log into your personal page and share information through platforms like Facebook, Google, or Instagram. When using this feature, you provide certain information to the platform where you share this data.
• We share your personal data when required by law. We may share your personal data or any part of it with legal representatives in accordance with the Republic of Armenia's "Personal Data Privacy" law.
• Personal data or any part of it may be provided to third parties at your request or with your consent.

4. Security

We do everything possible to ensure and strengthen the security of your personal data provided on the website. Unfortunately, the transmission of personal data over the internet is not fully secure. We will do everything we can to protect your personal data, but we cannot guarantee its absolute security.

 

5. Your Rights: According to GDPR (General Data Protection Regulation)

The company is obligated to comply with all provisions set forth regarding Personal Data Confidentiality. According to the general provisions on data protection, the customer has the right to:

• To access, edit, or delete personal data, you have the right. To make changes, you can contact us or make them yourself by accessing your Personal Account.
• You have the right to request the removal of your personal data.
• You have the right to object to the use of your personal data.
• You have the right to withdraw your consent for the processing of your personal data. Please note that by withdrawing your consent, you may lose access to certain services provided by us. 

6․ Changes to the Policy

 

We have the right to make changes to this page and the aforementioned points, as permitted by law. We will inform you about such changes by posting the updated version of the policy on the website.